Return & shipping

Worlwide shipping. Our friends from more than 50 countries worldwide use our malas or offer them as gifts to lamas, family members, and, or course, friends :)

Usually we ship your orders with 3-5 working days, and it takes about 1 week to reach the destination in Europe, and 2-3 weeks overseas (for example, US, Mexico, Hong Kong, Peru, Colombia, New Zealand, Japan, Australia). But please contact us if you have any problems with your order. 
Fast shipping service (DHL) is also available.

Returns and exchange details. The general rule is that we can’t accept returns for custom or personalized orders. But also we understand that sometimes our clients want to change their mala because of bead size or colour. If it is so, please let us know and we will find a solution.